Health & Safety
Our Commitment
At Clever Chachi, the health and safety of our guests and team come first. We are dedicated to maintaining a clean, secure, and welcoming dining environment that adheres to all relevant food safety and workplace standards.
Food Safety & Hygiene
- All dishes are prepared in our kitchen following strict food safety guidelines.
- Our staff undergo regular food handling and hygiene training.
- We adhere to proper temperature controls for storing, cooking, and serving all food items.
- All workstations, utensils, and service areas are sanitized routinely throughout the day.
- We source fresh, quality ingredients from trusted suppliers and carefully inspect deliveries for freshness.
Cleanliness & Sanitization
- High-touch surfaces such as tables, door handles, counters, menus, and restrooms are cleaned and disinfected frequently.
- Hand sanitiser is available at the entrance, bar, and washroom areas for guest and staff use.
- Dining areas, kitchen zones, and restrooms are deep cleaned daily for a safe and pleasant experience.
Safe Workplace
- Kitchen and service staff use proper sanitary equipment like gloves, aprons, and hair restraints as needed.
- All team members are trained on safe food handling, allergy awareness, workplace safety protocols, and emergency procedures.
- In the event of any health-related concern, staff follow strict guidelines and are required to stay home until fully recovered.
Guest Well-being
- Please inform us of any dietary restrictions or allergies before ordering so we can take appropriate care.
- Our menus clearly highlight vegetarian, vegan, gluten-free, and nut-free options for informed choices.
- If you have specific health or safety needs—such as mobility access or seating preferences—simply let us know, and we’ll do our best to accommodate.
Emergency Preparedness
- We maintain emergency exits, fire extinguishers, first-aid kits, and emergency lighting as per local regulations.
- Staff are trained in evacuation procedures and basic first aid to respond promptly and effectively to incidents.
Ongoing Improvement
- We regularly assess our health and safety protocols and adjust them based on the latest regulations and industry best practices.
- Guest feedback is invaluable to us—if you see something we can improve, please let us know!
Contact Us
f you have any questions or concerns about our health and safety measures, feel free to contact us at:
Clever Chachi
Garden Piazza, Shop 6, 3-9 Terminus Street, Castle Hill NSW
Phone: +61 430 736 403
Email: bookings@cleverchachi.com.au, clevercatering7@gmail.com
We look forward to hosting you in a space that’s safe, clean, and ready to delight your senses.